Listen up, Mom has the mic.

When I think about the qualities I want you to emulate and share with the world, I think about kindness, empathy, respect, hope and love. As I reflect more on what is at the root of these qualities and behaviors, the art of listening comes to the center and forefront. I’m not sure I’m qualified to write to you about this as it’s something I struggle with every day. So, please don’t always follow my actions in this regard (although I try to get better with practice each day) but do try to cultivate and practice active listening.

Listen is a verb – it’s active, it requires energy and focus. The Merriam-Webster definition includes three parts:

  • To pay attention to sound

  • To hear something with thoughtful attention: give consideration

  • To be alert to catch an expected sound

I think the second part is the most critical. To me this speaks to not just active listening BUT also listening with a willingness to be influenced. 

As I reflect on managers and leaders I’ve most admired over the course of my career, they excel in this art – they listen with an open mind. These are brilliant people with usually more experience and practical knowledge than myself or others, they probably already have a firm opinion on the topic at hand, and yet they make each individual feel valued and seek to understand their point of view. They use that to sometimes evolve and strengthen their own innate bias or preconceived decisions, or if it doesn’t change their mind, they can clearly articulate back to the individual what they heard and why they weren’t swayed. When I reflect on experiences with these leaders, I always walk away feeling valued and respected no matter whether they approved of my idea or point of view. That’s really incredible – to be told “no” or disagreed with, but still leave feeling respected and valued. 

I try every day to practice this but it’s hard, and I struggle. Sometimes, I let my own ego get in the way. Still, I’m trying to be self-aware and I ask others to hold me accountable as I grow in this space.

The place where I personally need to practice is at home and with our family. This will sound like an excuse (and it is), but I struggle with this for two reasons. 

First, my mind is easily distracted. I’m often thinking of fifteen other things I need to accomplish around the house or in life and I let that mental to-do list interfere with being present and listening in the moment. To combat this, I’m trying to pause and write down the items in my mental list so that I can create space for listening. I’m also going to try to tell you or your Dad what I’m doing when I go to capture that list on my phone so you know I’m trying to remove something from my mindspace so I can focus on you two. 

The second challenge is that after focusing all day at work, I’m mentally exhausted and sometimes feel like I just can’t focus anymore. Sigh. This is terrible; you all deserve the same energy and focus, if not more, than what I give at work. I don’t have an easy solution for this one, but I’m going to keep working on it.

I hope that as you grow, we can work on our listening skills together. I hope I can teach you and model for you the ability to listen to opposing points of view with an open mind, showing respect and kindness for others, whether or not it changes your mind. This will make both of us smarter and allow us to continue to grow together and learn new things. I hope as you get older you will hold me accountable to continue to practice and improve, and I will do the same for you.

Love,

Mom